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The Social Influence Surge—Are You Prepared?

Harp Interactive

With social media now mainstream, we’re experiencing a surge of consumer influence from “social shopping”, consumer reviews and online word-of mouth-marketing. Consumer reviews are significantly more trusted —nearly 12 times more — than descriptions that come from manufacturers , according to a survey of US mom Internet users.

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The Ever-Evolving Consumer Evolves (Again)

Twist Image

It's becoming more difficult and brands are falling behind (in short, no. Go back ten years and ask yourself if you ever thought that individuals would engage and talk about brands the way they do today. The news item, Consumer use of mobile to access retail content jumped significantly: Study , caught my attention. soldiers on.

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Product ratings and UGC both work, but can they work together?

Pixlee

Product reviews are a huge part of a customer’s buying decision, but where should they appear? Athletic clothing retailer HYLETE found the ability to do just that. You’re not going to get someone to buy that many times unless they feel connected to a brand ”. Here’s how it works. The result of these campaigns?

UGC 48
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How to Make the Zero Moment of Truth Work for You

Buzz Marketing for Technology

Thanks to the Internet, another critical moment for consumer/brand interactions is also getting attention: the Zero Moment of Truth (or ZMOT). According to a study by Google (who came up with the ZMOT concept), before deciding whether or not to buy: 50% of shoppers used a search engine to get more information on a product or brand.

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Selling on Instagram: Everything you need to know

Sprout Social

Instagram is booming for brands right now. Whether you’re a retailer or ecommerce brand, publishing product photos is a no-brainer to reach your followers and digital window-shoppers alike. A time-sensitive offer coupled with a stylish photo is totally fair game for brands looking to drive traffic to their stores.

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When The Going Gets Tough

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It's like the running joke when you're in New York City and see those "going out of business" signs at the retail level on stores that have been there for years. Tags: bazaarvoice. He became beet red and didn't say a word to me. I felt very bad. Going out of business sale. Think about thriving. Are you thriving? entrepreneur.

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Social Pros 7 – Cindy Kim, JDA Software

Convince & Convert

week that they are going to do a new iteration of brand pages on. When you look at what Facebook has done and they’ve kind of built every feature under the sun, and you look at what sort of the strategy that Twitter looks like they’re taking where now there are going to be brand pages, they’re headed down that path.

Software 118