Needle Threads Customers Into Personal Interactions in New, Social Chat Service
Stay N' Alive
MAY 3, 2011
That service gave me a demo a couple weeks ago - it's called Needle , and I love it! It was a nice feature, and ahead of its time in that it detected when customers were on the site after a given amount of time. Each customer has the ability to associate a social networking account, and in doing so they get special benefits.
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