Sprout Social

JULY 12, 2023

AI customer service is the use of AI technologies like machine learning, natural language processing (NLP) and sentiment analysis to provide enhanced, intuitive support to current and future customers. You also get metrics on customer behaviors, purchase motivations and brand health—critical to customer service teams.

Sentiment 91

Sentiment How To Analysis Team 91

Convince & Convert

AUGUST 10, 2010

Joe Fernandez is CEO of Klout , a provider of influence metrics that is being incorporated into a variety of social media tools (including CoTweet , a client of mine) Jay Baer : What’s changed in the last two years or so with regard to access to influencer information? I asked the CEOs about how this is working in practice.

Social CRM 135

Social CRM Influencer Klout Social Media 135

Convince & Convert

APRIL 28, 2010

Isolate Mobile Users The same way that a wallet chain indicate the owner loves Kings of Leon, mobile Internet use is a definitive marker for Mass Influentials. online population access the Internet from a mobile device. The next time you send an email, I would absolutely run a report showing opens and clicks by mobile device.

Social Media 150

Social Media Strategy Influencer Social CRM 150

Buzz Marketing for Technology

JUNE 27, 2008

Research & Analysis. Login | Register | FAQ |. This guide provides a basic overview and worksheet of mobile computing for those who are interested in evaluating a wireless enterprise solution. ); ); ); ); ); } document.write( ); if (document.getElementById(dclk1231)) { document.getElementById(dclk1231).src src = [link]. }.

Wireless 100

Wireless RFP Web 2.0 Microsoft 100

Techipedia: Tamar Weinberg

JANUARY 5, 2012

The answer is no, but it’s still a metric that is close to Larry Page’s heart. 10 Metrics to Check When Your Traffic Crashes : With Google consistently trying to provide the best search experience, your rankings may fall at any time. Here’s an analysis of the impacts of doing so. Get more reviews, people!

Marketing 264

Marketing SEO Case Study Small Business 264

Convince & Convert

SEPTEMBER 21, 2010

I’ve moved from Tweetmeme to Topsy on my embedded tweeting, due to improved metrics, and Topsy’s competitive intelligence capabilities are impressive. Excellent for down-and-dirty competitive analysis. Mobile access to the social Web is a virtual requirement to do it well.

Social Media 167

Social Media Strategy Consultant Tweetdeck 167

Convince & Convert

MARCH 16, 2010

Growth Is Slowing The true size of the Twitter audience is a bit tricky to pin down because 55% of its users do so via third party and mobile applications. Functionally, everything Twitter does, Facebook does just as well, with the exception of mobile usage. Check ( Facebook Lite ). Retweet-style sharing tools?

Social Media 125

Social Media Strategy Foursquare Social CRM 125

Hootsuite

JULY 24, 2023

Robust analytics and reporting features provide insight into your social media performance, audience engagement, reach, and other key metrics. Mobile app support There’s nothing worse than running into an unsolvable issue without access to customer support. As a realtor, you’re likely too busy to troubleshoot software on your own time.

Real Estate 76

Real Estate Social Media Tools HootSuite 76

Convince & Convert

MARCH 2, 2010

Metrics Integration Due to its online nature, social media is inherently measurable. Today, however, creating truly meaningful success metrics often requires a custom statistical hodge-podge that tries to tie together data points from across the social spectrum. The area of “metrics integration&# is especially interesting.

CoTweet 117

CoTweet CoTweet Analysis Consultant 117

Sprout Social

SEPTEMBER 28, 2020

Bots can focus on FAQ and basic customer service inquiries while you focus on the more difficult questions and comments that require a personalized response. If a sudden influx of incoming messages hit your inbox, they will trigger Message Spike Alerts , which send an email or mobile push notification. That is a HUGE asset.

ROI 120

ROI Team Social Media Management Marketing 120

Writtent Blog

AUGUST 3, 2016

9 Do Topical Analysis for Key Pages. #10 That’s right: a mini-FAQ at the bottom of each page. Look for low-hanging technical fruit on your site like indexation, canonical, crawling and mobile issues, design a proper internal linking structure, and make sure your information architecture makes sense. 5 Do On-Site Optimization. #6

SEO 0

SEO Google Sites Engineering 0

Convince & Convert

SEPTEMBER 2, 2010

The ability to make or consume social media from an array of mobile devices increases the convenience factor (and the pressure on my wi-fi router) immensely. Measurability The reason I was originally a political campaign consultant (late 80s, early 90s), is the satisfying success metrics. I like math and analysis and reality.

Social Media 155

Social Media Strategy Consultant Social CRM 155

Convince & Convert

JUNE 16, 2010

And exceptional businesses are realizing tangible, meaningful outcomes using social media & mobile marketing. Whole Foods does this similarly with its mobile application when it suggests meals/shopping lists based on health needs — and even suggests meals for ingredients you already have.

Social Media 120

Social Media Strategy Mobile Consultant 120