Confessions of a CKO: What I Should Have Done
Buzz Marketing for Technology
JULY 21, 2008
But Work Effectiveness Improvement is perilously close to the 90s fad called Business Process/Performance Improvement (BPI, also known as Re-engineering). Track and aim to halve the aggregate amount of non value added time. The entire discipline is at a crossroads, and the discussion was urgent and intense.
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