Why Customer Service Should Be in Your Social Media Marketing Strategy
Techipedia: Tamar Weinberg
JULY 21, 2009
In a post made by Seth Godin, he writes : My rule of thumb is this: every person you turn away because your product or service isn’t right for them turns into three great customers down the road. Even if your product is terrific, if your service is horrible, don’t expect your customers to stay. Answers Yahoo!
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