Sprout Social

APRIL 29, 2024

3 benefits of using a reputation management service News travels fast in today’s ‘always-on’ social media landscape. They also help businesses curb potential PR risks with timely alerts for spikes in message volume or negative sentiment that could spiral into a bigger issue if not handled promptly.

Reputation 90

Reputation Brands Sentiment Survey 90

Keyhole.co

OCTOBER 21, 2023

Using social media monitoring tools, you can record the mentions, conversations, reviews, and sentiments that might affect the success of your brand. Sentiment analysis: Analyze the exchanges’ emotional undertones. Alerts and Notifications: Users can set up alerts for specific keywords or spikes in activity.

Social Media 52

Social Media Sentiment Reputation Analysis 52

Social Media Strategies Summit

MARCH 18, 2021

Always have someone monitoring your social notifications to look out for instances where you can join in with the conversation in the comments section – it’s such a simple opportunity to engage your community and win some positive sentiment. Transportation Security Administration. How does it do this?

Social Media 279

Social Media Transportation Feed Feedly 279

Sprout Social

JANUARY 10, 2024

From lost baggage to canceled trips, travel industry companies often deal with a lot of customer complaints. It automates your complaint management process by creating tickets based on pre-set rules, sending notifications and reminders, updating tickets and generating reports and insights.

Reputation 101

Reputation System Brands Knowledge Base 101

Pixlee

JANUARY 4, 2021

With a travel lull came less cell phone usage. In the end, the virtual race saw the best engagement metrics Cotopaxi had seen, a boost in audience size, and skyrocketing sentiment from fans. Offer push notifications that match these new experiences, and source and refresh old blog content that may provide relevance.

Marketing 53

Marketing Sentiment Loyalty Meeting 53

Keyhole.co

NOVEMBER 4, 2020

Did you miss our previous article on the best Sentiment Analysis Tools? And if you ever want to know the demographics of your hashtag users or account interactors or followers, Keyhole shows you those as well — including the percentage of positive and negative sentiments of your followers. Updated – November 2020. Agorapulse.

Analytics 105

Analytics Social Media Tools Price 105

Waxing UnLyrical

NOVEMBER 24, 2010

With 10 years of operations already behind them (I’m told they were doing WOM before “social media&# even existed), offices in London, Oxford, New York and Sydney, they have an impressive client list that includes Nokia, Universal, Procter & Gamble, Canon, SKINS and STA Travel. – and 14.9% pts Settings.

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Creative Commons Case Study Travel Flickr 197