Sprout Social

FEBRUARY 18, 2020

If you find yourself spending more time switching between networks and running complex manual searches for mentions than interacting with brand mentions, then you’re in need of a social media monitoring strategy. What is social media monitoring? Monitoring and listening do often partner up in a company’s social strategy.

Social Media 132

Social Media Strategy Brands Airlines 132

Hootsuite

JULY 7, 2020

Social media and activism have been inseparable since the 2010 Arab Spring demonstrations and since 2013, when the #BlackLivesMatter hashtag was used for the first time. In both events, social media and hashtags played an instrumental role in mobilizing the human rights movement offline. What is social media activism?

Hashtag 145

Hashtag Activities Social Media Retail 145

Keyhole.co

MARCH 9, 2023

There are tons of social listening tools out there and it’s hard to choose the one that’s right for your company. If you’re looking for a social media listening tool in particular—one that can track what people are saying about your brand—then you’ve come to the right place.

Tools 84

Tools Sentiment Hubspot Price 84

Hootsuite

APRIL 11, 2022

Retail bots are reshaping social commerce, helping brands make big dollars selling their products and services on social media. By using a chatbot for your user surveys, you combine the best of both worlds: Unobtrusive design that won’t annoy people. You can also offer a survey after the end of a chat session.

Retail 98

Retail FAQ How To Survey 98

Hootsuite

MAY 15, 2023

A social media inbox is an important tool for all social media managers. Without one, social interactions are disjointed across platforms. Conversely, a unified social inbox allows seamless collaboration among social teams. What is a social inbox? And for good reason.

HootSuite 90

HootSuite Survey Team Report 90

Keyhole.co

MAY 12, 2023

Ever had that near-death experience when a customer starts ranting about their bad experience on their social media handles? And then your phone might buzz with notifications as the post goes viral. This includes mentions on social media, news websites, blogs, and forums. What is online reputation management?

Reputation 52

Reputation Tools Sentiment Review 52

Socialmedia.biz

AUGUST 7, 2018

In the fast-paced, technologically advancing world, digital channels, including social media platforms, have become the primary way brands communicate with their existing and potential customers. If you’re looking for an efficient way to manage your social media, then consider opting for one of the following tools: Buzzsumo.

Social Media 69

Social Media Tools Price Analysis 69

Razor Social

MARCH 30, 2016

Is all that social media activity paying off? Listening is just as important as sharing on social media Click To Tweet. The Social Media Monitoring Lighthouse. People mention what they are doing on social media channels and they also look for advice. Sentiment Analysis. Social Analytics.

Attensity 77

Attensity Crimson Hexagon Social Media Sentiment 77

Keyhole.co

MAY 24, 2023

As per recent surveys , 90% of the Fortune 500 companies use competitive intelligence to their advantage. Social media competitor analysis Social media is indispensable for building brand awareness, engaging with customers, and driving traffic to your website. We get that frustration!

Analysis 52

Analysis Types Tools Price 52

Pixlee

JANUARY 4, 2021

In a 2020 Edleman survey , 22,000+ respondents in 11 markets indicated that “brand trust is more vital than reputation, performance or even how well a brand treats its customers.” In the end, the virtual race saw the best engagement metrics Cotopaxi had seen, a boost in audience size, and skyrocketing sentiment from fans.

Marketing 53

Marketing Sentiment Loyalty Meeting 53

Sprout Social

DECEMBER 5, 2023

With millions of people signing up daily across social media platforms, keeping track of conversations about your brand online is becoming an uphill battle. Brands can take advantage of Sprout’s review management, social listening and sentiment analysis features to monitor their brand’s online reputation at all times.

Reputation 94

Reputation Software Tools Sentiment 94

Oktopost

OCTOBER 26, 2020

Sadly enough, even though social selling is proven to increase company revenue by upwards of 16% , 3 in 4 sales reps don’t implement the strategy. According to the same survey, 84% of company decision-makers are using social media to support a purchase decision. Clearly, your buyers are now all over social media.

Social Media Management 159

Social Media Management Social Media Tools Hubspot 159

Sprout Social

SEPTEMBER 20, 2023

Our survey data shows that 58% of people buy from brands they trust, and 36% choose brands that genuinely understand their needs. CSAT is measured individually, meaning the feedback is collected from individual customers at different stages of the customer survey. Log In to your Sprout Social account.

Survey 98

Survey How To Metrics Loyalty 98

Sprout Social

JANUARY 29, 2024

This work is important everywhere but especially online, where good and bad customer experiences live on in perpetuity through social media posts and reviews. Continuous reputation monitoring allows businesses to detect potential issues or negative trends in sentiment early on.

Reputation 116

Reputation Review Sentiment Software 116

Sprout Social

AUGUST 21, 2023

By responding to negative reviews promptly — and graciously — you’re able to build credibility and improve your social media reputation. Gain valuable insights You know what’s better than surveys and focus groups? But it’s not just about praise. Generates new business Google reviews work wonders in driving brand awareness.

Review 83

Review Google Brands Sentiment 83

Webbiquity SMM

JANUARY 24, 2017

Here are nearly three dozen tools that can help grow your following, increase engagement, monitor brand and keyword mentions, benchmark competitors, research accounts, analyze sentiment, schedule tweets, and more. Showcase reviews: Buffer Social, BuzzBlogger, Cent Muruganandam, Social Media Explorer. 1) TwitterCounter.

Tools 100

Tools Twitter Sample Samples 100

Webbiquity SMM

APRIL 9, 2012

Manage all of your social media accounts from a single login on your iPhone? Make more productive use of your time on social networking sites? Find tools to do all of the above and much more in this collection of helpful business, online and social media tools, apps and reviews. Cool Social Media Tools.

Review 200

Review Tools Social Media Klout 200