Hootsuite

JULY 6, 2022

In a 2021 survey, 44% of people reported using Instagram to shop weekly. Instagram eCommerce refers to using Instagram to promote the selling of products for your eCommerce business. Instagram commerce refers to just the buying and selling over Instagram. Catering to a niche audience inspires loyalty.

Instagram 117

Instagram HootSuite UGC Influencer 117

Sprout Social

FEBRUARY 29, 2024

Artificial Intelligence refers to the simulation of human cognitive functions by machines. This helps you understand customer sentiment in real time, monitor brand health and respond swiftly to market trends, ultimately fostering stronger customer relationships and brand loyalty. What is AI?

Patterns 116

Patterns Sentiment Analysis Proposal 116

Pixlee

FEBRUARY 1, 2019

These encourage them to re-purchase and help build loyalty while helping you move products that need to be sold. Discounts, exclusive deals, or free gifts can push your existing customers to refer new people to your service. And as an added bonus, you gain a new customer—the referred friend. Or just reward the referrer?

Discount 41

Discount UGC How To Apparel 41

Pixlee

NOVEMBER 6, 2019

over the past year, and ecommerce now accounts for over 13% of all retail revenue, according to the latest figures. Gen Z is referred to as the “post-Millennials.” In a recent survey , Gen Z respondents overwhelmingly prefer to shop online. The global internet users grew by 8.6% Who Are Gen Z and Gen Alpha?

Brands 40

Brands Privacy Retail Groups 40

Sprout Social

FEBRUARY 21, 2024

What is a Net Promoter Score Net Promoter Score measures customer loyalty by gauging whether or not a customer would refer your business to a friend or colleague. Once you’ve fine-tuned your NPS survey process, you can then establish a structured approach to following up with detractors.

Survey 85

Survey Loyalty Data Aggregator 85

Sprout Social

JUNE 26, 2023

The significance of an integrated customer experience Creating an integrated customer experience is crucial in today’s digital landscape for numerous reasons, including: It boosts customer satisfaction, loyalty, and promotes advocacy: Customers who have a great experience across all channels are more likely to remain paying customers.

Loyalty 120

Loyalty Retail Data Strategy 120

Hootsuite

JULY 13, 2022

Done right, c ustomer experience will help you increase sales and improve brand loyalty. Customer experience management involves surveying, analyzing, and improving customer interactions with your brand. CES = (Number of customers who select 4-5 / number of survey responses) * 100. It’s not just another industry buzzword.

Tips 107

Tips HootSuite Survey Template 107