Janet Fouts

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Have we got our head in the clouds about the value of online community?

Janet Fouts

I really do think this is important stuff, and that’s probably what Guy Kawasaki means when he calls people Twitter Nazis , I’ve said it before and I’ll say it again. Twitter is like having a conversation while running a marathon. Look to Twitter. Look to Twitter. Facebook is where people hang out.

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Whaddya Mean-Blogging is Dead?

Janet Fouts

Every few months somebody proclaims that blogging is dead and being replaced by micro blogging and other media and this post on the Forbes blog by Jeff Bercovici seems to say that Facebook and Twitter are replacing blogging. Those early blog posts created flurries of discussion and buried the forums on the site with hot debate.

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Community management and content creation

Janet Fouts

I was part of a discussion on Twitter this morning around this post of George Snell’s.” Others do everything from moderating forums and Facebook pages, T witter engagement and influencer outreach to creating e-books and blogging for the company. ” Community Management Isn’t Content Creation. (go

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How can using social media as an employee help my company?

Janet Fouts

Do a search on S ocial Mention to find blogs, forums, discussions on Twitter or other micro-blogs. You’ll find a community of other people working in that very same space participating in social media somewhere. Once you find out where the people you want to talk to are you can create a strategy to build your brand.

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Are You an Irregular Blogger?

Janet Fouts

So I posted a note to Twitter and asked the Twittersphere how they find inspiration for a blog post. Do what I did, and ask your network on Twitter, Facebook, forums, whatever networks you belong too. That’s why I’m writing a blog post about writing a blog post! I hope so anyway!).

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Social Media Efficiency

Janet Fouts

I know that Twitter users use the web site more than they do Twitter clients but really, once you get more than 100 followers you are missing a lot of stuff and trying to find the people you really want to hear can be a chore. You know those little emails Twitter sends you when you get a new follower?

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What’s a social CRM going to do for my business?

Janet Fouts

lithium works with social listening tools to integrate mentions of issues or questions about your product into forums where you can communicate directly with your customers. Here’s a good demo overview of how it works. For me, Nimble is the perfect combination of contact management, listening tools and team collaboration.