Social Media Strategy from A to Z » Techipedia | Tamar Weinberg
Techipedia: Tamar Weinberg
MAY 28, 2010
The letter “C could be a lot of things, like “content, “consistency, and “community, but customer service is a big part of the evolution of social media. The role of customer service online is becoming equivalent to social media marketing. Kirtsy and Other Niche Social Networks.
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