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14 Social Listening Tools for Effortless Brand Monitoring

Hootsuite

It works by tracking mentions (both tagged and untagged) of your brand and your competitors online, along with relevant keywords and hashtags. Or just keep an eye on the conversation to understand the social communities where people talk about your brand. It’s also an important form of competitor research. Pricing available on request.

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How HIKI Shifted Their Social Media Marketing Launch Strategy During COVID-19

Buffer Social

Read on for a behind-the-scenes look at how HIKI shifted their social media marketing strategy for a COVID-19 era and how they leaned on their community to co-create their products. I also am so inspired by our community's posts about HIKI. How does managing HIKI’s social media account and community look like on a day-to-day basis?

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12 Facebook publishing tools for your brand in 2024

Sprout Social

Facebook scheduling features include: The ability to save and manage hashtags Analytics and reporting Automation A social media inbox The ability to add the first comment to your Facebook post Pricing: Free forever account option. Paid plans start at $26/month. Access a number of useful features with a visually appealing interface.

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7 Tips to Create an Efficient Social Media Workflow [Templates]

Hootsuite

Community management and customer service: Responding to comments and messages, routing customer service inquiries. Community manager: Community managers interact with the audience, respond to comments and messages, monitor for negative sentiment, and answer customer questions. Optimization : Making daily content adjustments.

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Social selling: What it is and 10 expert-level tips for success

Sprout Social

Meryoli Arias , Senior Social Media and Community Manager, and Daniel Cmejla , Senior Director of Community, Customer Marketing, Events, PR, and Social, of Chili Piper gave us an inside look into how they approach social selling. According to Cmejla, being helpful is how you maintain authentic relationships within online communities.

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How to Use YouTube Live to Engage Your Audience: A Step-by-Step Guide

Hootsuite

Description : Front-load important keywords, add relevant links and information, and up to 15 hashtags. All notification sound effects and ringers should be turned off. Encourage viewers to enable notifications. Of course, make sure your content is age-appropriate and adheres to YouTube’s Community Guidelines.

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10 Community management tools to engage with your audience

Sprout Social

Community management is just one piece of the puzzle. And, just like with every piece of social media management , your community managers need the proper tools to see success. What is community management? We’ve rounded up a list of tools that can help with a variety of aspects of community management.