Remove Communities Remove Company Remove CSR Remove Questions
article thumbnail

Content Marketing and Social Media: 25 Insights and Stats from Three Research Reports

Webbiquity SMM

Nearly three-quarters of companies plan to maintain or grow their content marketing teams over the next year. Those are among the many questions answered in the Content Matters 2023 Report from WordPress VIP. Social media managers are actually (slightly) happier working in the office rather than hybrid or remote.

Research 257
article thumbnail

The KISS Method For Determining Social Media ROI

SocMed Sean

SocMedSean - Social.Media.Sean The KISS Method For Determining Social Media ROI Attend any corporate meeting on social media initiatives and it’s likely that you’ll hear a question or two along the lines of “how is this selling us more product” or “what’s the ROI on these activities”?

ROI 269
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Social Citizens: How Social Media Can Help Social Problems

Mindjumpers

By motivating and inspiring the main users of social media, they match creativity with solutions and volunteers with companies. This creates both a great exposure of SlideRocket as a product as well as the good cause in question. Have your company ever considered launching a social initiative through social media?

article thumbnail

Instagram Live Collaborations: Tips and Examples to Inspire You

agora pulse

Strengthen community. Forging brand partnerships can strengthen your position in the community. This goes for local communities as well as online communities. Who will answer questions from fans? Failing to respond to comments or questions from your audience is counterproductive. Have a plan.

article thumbnail

Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

After answering four or five questions, I was placed on hold 22 minutes or so before reaching a live agent. In all, it took one hour…17 minutes…33 seconds for the CSR to work with another department to see if the flight I needed was available, get an updated ticket price, rebook the flight, and complete the transaction.

CSR 128
article thumbnail

Samsung’s Social Media Strategy: Widespread Reach With Curated Content

Keyhole.co

For the sheer size of their range, very few companies stand a chance in front of Samsung. The Samsung Group conglomerate has dozens of affiliate companies under its banner. Founded 54 years ago in South Korea, Samsung’s parent company goes decades back, with roots in Japanese-ruled Korea. million Samsung Mobile on Instagram: 1.4

article thumbnail

Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

After answering four or five questions, I was placed on hold 22 minutes or so before reaching a live agent. In all, it took one hour…17 minutes…33 seconds for the CSR to work with another department to see if the flight I needed was available, get an updated ticket price, rebook the flight, and complete the transaction.

CSR 127