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How to Make the Zero Moment of Truth Work for You

Buzz Marketing for Technology

38% comparison shopped online. These behaviors have redefined the way marketers now plan for online shoppers—causing a tremendous shift away from the way they used to plan their campaigns. Having a good product and a solid awareness campaign is no longer enough; now there’s a more informed and discerning customer base to cater to.

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How Transparent is Too Transparent?

Socialized

Domino’s Pizza’s new Pizza Turnaround campaign set off a wave of discussions in the social media world. Some of the quotes in the video include “Domino’s pizza crust is to me like cardboard,&# a sentiment expressed in a focus group but echoed by Domino’s executives.

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How Your Brand Can Win Over Online Customers One Skeptic at a Time

Convince & Convert

It’s important to do the appropriate research, either with focus groups and surveys or by hiring an outside agency. The New York Police Department’s campaign backfired horribly when it asked Twitter users to post photos of themselves with officers. Dominos was upfront about its shortcomings, and the campaign was a hit.

Brands 144
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The Social Listening Playbook for Super Eager Marketers

agora pulse

Think of social media like one giant focus group. In fact, it’s better than a focus group because the people talking are already actively engaged with your brand, and their opinions and observations are offered unsolicited. Branded and unbranded hashtags relevant to your brand.

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The pros and cons of social media

Sprout Social

Before Sprout, I managed a viral social media campaign at Shedd Aquarium that was so widespread, it reached all seven continents—yes, including Antarctica. ?? Social media is an always-on focus group. As much as it can connect us, it can also make us feel isolated through false expectations and self-comparison.

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4 overlooked B2B market research methods for understanding your customers

Sprout Social

Once Topics are set up, your tool will collect candid conversations from the world’s largest focus group. How can those findings influence your marketing campaigns or product development? Bring together a group of stakeholders from various disciplines to digest your research findings and answer these questions.

B2B 114
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Don’t Ignore Social Media’s Research Value

Convince & Convert

According to a Google source, the cost breakdown for market research is as follows (all figures shown are minimums): Eight person focus group = $6,000 ($750/participant). That would be the equivalent of 230 interviews or roughly 78 focus groups. This is just to prove a general point. Quantitative interviews = $80.

Research 136