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8 ways to deal with negative comments in online communities

Laurel Papworth

How do you respond to a negative comment in an online community, on Facebook? Unless they go off and create an anti-community such as Dell Hell, alert the Press and continue to pursue their point of view. One negative reviewer may disappear OR connect with others.We Shut the Page down, ban the commenter, suck up to them?

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You Need To Know: Social Media and Retail

Laurel Papworth

So this review is spreading wildly, virally with anyone who might have gone to this Cairns restaurant. I say “might” as I suspect the reviews and comments are filling up a lot of Cairns Facebook discussions at the moment, and that ain’t good for this particular restaurant. The reviews were thin on the ground.

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How to Use Social Proof to Boost Conversions

Sprout Social

Before you buy that shirt online, you look at reviews to see what other people think of the fit and quality. Imagine if brick and mortar companies displayed the average review of every product they sold in stores. Imagine if brick and mortar companies displayed the average review of every product they sold in stores.

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Koka Sexton dot Com

Koka Sexton

Once you start getting more involved with the Twitter you will see that it is really a community of people that just want to give constant updates to people that are following them. Twitter Etiquette As any community will tell you, there are unspoken rules of etiquette that you should follow. coverage here.

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Best Internet Marketing Posts of 2009

Techipedia: Tamar Weinberg

Like last year, if your article is highlighted in this comprehensive post, there’s a badge for you to proudly celebrate this achievement on your site. How to Manage Successful Social Media Promotions (Mashable): How can you get feedback from social channels to offer exclusive deals to your followers on social media communities?

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Social media training on Foursquare Google Plus Pinterest Facebook Training for June and July 2012

Laurel Papworth

A hands on, practical computer class on Google Plus ( half day ) and some short 2 hour howto sessions ( demonstration ) on Pinterest Foursquare and Facebook Timeline for Business. Foursquare Social Media Marketing Workshop. Why not spend a couple of hours learning about popular retail review site, Foursquare?

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Ignore Foursquare at Your Peril - An Analysis of Potential.

Convince & Convert

Now, I’m not suggesting Foursquare will ever approach Twitter’s level of ubiquity, much less Facebook’s. Because Foursquare makes very little sense unless you’re in a physical location like a store, restaurant, etc. I chose geo-location apps as the topic for my session. At least it is for me.