Convince & Convert

FEBRUARY 23, 2010

– [link] (via @jaybaer) (via @IT4GenY) [link] Annette Montalvo via @jaybaer Is Your Social Strategy Proactive or Reactive? – [link] #journalism #jour140 [link] Annette Montalvo @daveprine read this: Is Your Social Strategy Proactive or Reactive? – [link] (via @jaybaer) randyx123 I like your post Jay.

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Social Media Strategy Social CRM Company 118

Convince & Convert

AUGUST 31, 2010

Research published in the Journal of Computer-Mediated Communication shows that online polylogues (multiple people talking with each other simultaneously) is better than a monologue (speaker presentation) or dialogue (turn-taking interactions). I’m going to get a little education geeky and jargon filled. I’ve tried to simplify it.

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Conversation Social Media Social CRM Consultant 116

Convince & Convert

JULY 8, 2010

The Wall Street Journal said email’s era had ended thanks to Facebook. Robert Scoble argued that email faced deletion at the hands of Web 2.0 services like Twitter, Pownce & Jaiku. March 2009. John Dvorak declared that email was a “carcass on the side of the information highway, rotting away.” October 2009. So is email immortal?

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RSS Research B2B Consultant 129

Convince & Convert

FEBRUARY 19, 2016

If I’ve got, especially for a B2B topic, let’s say, a big popular celebrity may not be the best influencer for me to reach out and engage with. It’s often in B2B and it’s really more about earned media than it is about paid. They would be terrific guests, Nimble, social CRM.

Influencer 60

Influencer Marketing How To Report 60

Convince & Convert

SEPTEMBER 20, 2010

Was their any distinction in B2C and B2B brands? Was their any distinction in B2C and B2B brands? Thoughtful post via @jaybaer w/ @ExactTarget research [link] RT @JasonFalls #B2B [link] Justin “Customers follow you on Twitter not to be informed, but to be interacted with.&# Well said, and I completely agree.

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Social CRM Twitter B2B CoTweet 147

Convince & Convert

AUGUST 4, 2010

sCRM [link] via @jaybaer [link] Andrea @ Consultant Journal I tend to think that the trickiest customers are the evangelists. These are the people who, when delighted, tell everyone they know. They are the same people who will tell everyone – and I do mean everyone – when something goes wrong.

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Social Media Strategy Comments Course 132

Convince & Convert

SEPTEMBER 21, 2010

[link] [link] Bob Ellwanger The 39 Social Media Tools I'll Use Today [link] [link] Annette Montalvo 39 social media tools that a social media consultant uses every day [link] #journalism #jour140 [link] Michelle Martinez RT @whatsupmonty: 39 social media tools that a social media consultant uses every day [link] #journalism #jour140 [link] Jessi (..)

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Social Media Strategy Consultant Tweetdeck 167