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Is Your Social Strategy Proactive or Reactive | Social Media.

Convince & Convert

– [link] (via @jaybaer) (via @IT4GenY) [link] Annette Montalvo via @jaybaer Is Your Social Strategy Proactive or Reactive? – [link] #journalism #jour140 [link] Annette Montalvo @daveprine read this: Is Your Social Strategy Proactive or Reactive? – [link] (via @jaybaer) randyx123 I like your post Jay.

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Is Social Conversation a Myth?

Convince & Convert

Research published in the Journal of Computer-Mediated Communication shows that online polylogues (multiple people talking with each other simultaneously) is better than a monologue (speaker presentation) or dialogue (turn-taking interactions). I’m going to get a little education geeky and jargon filled. I’ve tried to simplify it.

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3 Reasons Email is the Coolest Vampire Today

Convince & Convert

The Wall Street Journal said email’s era had ended thanks to Facebook. Robert Scoble argued that email faced deletion at the hands of Web 2.0 services like Twitter, Pownce & Jaiku. March 2009. John Dvorak declared that email was a “carcass on the side of the information highway, rotting away.” October 2009. So is email immortal?

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

sCRM [link] via @jaybaer [link] Andrea @ Consultant Journal I tend to think that the trickiest customers are the evangelists. These are the people who, when delighted, tell everyone they know. They are the same people who will tell everyone – and I do mean everyone – when something goes wrong.

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Is Twitter for Business Even Worth the Trouble | social crm.

Convince & Convert

Was their any distinction in B2C and B2B brands? Was their any distinction in B2C and B2B brands? Thoughtful post via @jaybaer w/ @ExactTarget research [link] RT @JasonFalls #B2B [link] Justin “Customers follow you on Twitter not to be informed, but to be interacted with.&# Well said, and I completely agree.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

[link] [link] Bob Ellwanger The 39 Social Media Tools I'll Use Today [link] [link] Annette Montalvo 39 social media tools that a social media consultant uses every day [link] #journalism #jour140 [link] Michelle Martinez RT @whatsupmonty: 39 social media tools that a social media consultant uses every day [link] #journalism #jour140 [link] Jessi (..)

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78 (of the) Best Social Media Marketing Tips, Guides, Tools and Strategies of 2010 (So Far)

Webbiquity SMM

Here’s a modest contribution to help with that effort; more than six dozen of the best, most bookmark-able articles and blog posts about social media tactics, tools and strategies written so far this year, by leading writers like John Jantsch , Lori Dicker , Lee Odden , Lisa Barone , Jay Baer and many more.