The Customers’ Voice, Your Social Graph and Your Reputation
Proactive Report
JANUARY 9, 2012
Today Google News has 358 results about this incident in newspapers and TV stations across the country. When you search Papa Johns in Google today, the first result is no longer their website – it is these news articles. Kryptonite Locks had a PR flap caused by a customer’s comment going viral in the media in 2006.
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