The Realtime Report
DECEMBER 17, 2021
To assess the impact of the FDA’s actions to date on the availability of flavored e-cigarettes, the Campaign for Tobacco-Free Kids conducted a scan of five top online e-cigarette retailers and 43 brick-and-mortar stores in eight cities across the U.S. The best-selling e-cigarette brands are still available for sale online and in stores.
The Realtime Report
AUGUST 29, 2019
Key findings include: Customer support queries increase significantly during the holidays: New proprietary data from Helpshift’s retail customers showed that customer support tickets increased 47% during the 2018 holiday season. Cyber Monday saw an even higher 167% increase in ticket volume compared to non-holiday periods.
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The Realtime Report
JANUARY 28, 2020
People overwhelmingly like Facebook’s old logo, according to a new survey from Visual Objects, a portfolio website. Nearly two-thirds of people (63%) prefer the retailer’s redesigned logo. Not every retailer succeeded with modernizing its logo. Visual Objects surveyed 1,001 consumers across the U.S.
The Realtime Report
DECEMBER 18, 2013
How can a retailer effectively reach consumers in-store and educate them about deals that might be of particular interest? Are consumers willing to give retailers precise information about their location? Last Friday, the technology debuted in 254 Apple stores in the U.S.
The Realtime Report
OCTOBER 23, 2012
Pinterest is also “a stronger vehicle for brand association:” 43% of users say they “associate with retailers or brands with which I identify” on Pinterest, vs. less than one-quarter (24%) of Facebook users. Which site has a greater percentage of users engaging with brands?
The Realtime Report
MAY 22, 2023
Everything You Need to Know on Real-Time Engagement Platform The real-time engagement conversation platform empowers people, managers, and leadership with frequent, simple pulse surveys that may be completed in two or three minutes. EeCommerce E-commerce is one method for consumers to buy and sell goods in retail.
The Realtime Report
MARCH 25, 2014
Are you surprised that social media websites ranked so low among the industries surveyed? Specialty Retail Stores 79. Internet Retail 78. Hotels also show a disparity, ranked at 84 for website satisfaction but only at 77 for overall customer satisfaction. Apparel, Athletic Shoes (combined) 81. Airlines 80. Internet Brokerage 80.
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