Dave Fleet

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Not your grandparents’ social: The ongoing evolution of social media

Dave Fleet

The ability to more effectively deliver content to people based on their interests, for example, allows for more relevant and meaningful interactions than a ‘spray and pray’ approach – and social media provides that contextual targeting in spades.

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Why And How To Scale Social Business Programs

Dave Fleet

We’re seeing more and more examples of crises driven by online activity; social support offers a way to prevent issues from becoming crises. Invest in Social Media Management Systems before you lose control. Appropriate systems are a key part of that.

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Disclosure And Facebook’s Social Plugin

Dave Fleet

The first line links to a full page of information on the commenting system. What other examples have you seen? By leaving the ‘Post to Facebook’ box selected, your comment will be published to your Facebook profile in addition to Financialpost.com.&#.

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7 Tips For Getting Legal Approval on Social Media Programs

Dave Fleet

Give them case studies: The legal system revolves around precedents. Your lawyers are likely to respond well to examples of how other organizations have done similar things successfully (and trouble-free) in the past. If other people have blazed the trail ahead of you, show them.

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Sysomos Audience Moves Towards Measuring Social Media ROI

Dave Fleet

For example, people are much more likely to be serious sales leads if they’ve been researching other competitive products first than if they’ve just clicked through from a random site. Right now, the system doesn’t hook into Salesforce but according to Sysomos co-founder Nilesh Bansal, that functionality is on the way.

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The Biggest Challenge Digital Communicators Face

Dave Fleet

Take the video interview I posted the other day, for example. In a system where we’re able to foster, curate and engage communities of interest around common goals, the approach of making a big splash then disappearing is highly inefficient. Take campaign-based Facebook pages, for example.

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Book Review: Delivering Happiness, by Tony Hsieh

Dave Fleet

When I think of examples of companies known for successful adoption of social media tools, a few names always come to mind – Dell, Radian6, Freshbooks… and Zappos. (On The company has implemented a “skill sets&# system, with a small bump in pay associated with improving each of the skill sets.

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