Social Listening Vs. Social Monitoring: What’s The Difference?
Keyhole.co
JANUARY 17, 2024
On the other hand, social listening is like tuning in to your audience’s favorite radio station. It’s about understanding the “why,” gaining a deep understanding of your audience, and refining your campaign strategy. Monitoring tackles the symptoms, and listening dives deep to reveal the root causes.
Let's personalize your content