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This Week in Social Media – 5/8/2013

Social Media Marketing

Salesforce has unveiled a Communities solution for the enterprise , which leverages its Chatter platform and other products to create portals that will allow external conversations to be brought into the company more seamlessly. In the automotive space, online reviews are just as influential as professional opinions for buyers.

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Building a 7-Figure a Year SEO Company…by Marketing to the Medical Field

Viper Chill

As a result of so much of my time being spent focused on building an SEO company and ranking websites, I’ve been fortunate to come across a number of people who are on a similar journey. Plus for marketing you could do local event sponsorships and do good in your community. I could go on for hours on this.

SEO 79
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The Top 130 Minnesota Tech Companies on Twitter

Webbiquity SMM

Twitter is consistently rated as the second-best social network for B2B and tech companies, behind only LinkedIn. So, not surprisingly, the vast majority of Minnesota tech companies have a Twitter presence. This research looked at 187 companies tracked over the past decade on the Minnesota Technology Twitter list. CapellaU.

Company 149
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10 Community Manager Responsibilities that Don't Involve Twitter.

Techipedia: Tamar Weinberg

Every time I tell someone I’m a Community Manager , I get a varied response. &# That last one might be the most honest of the three, since asking a Community Manager whether they tweet for a living is like asking a construction worker if they cat-call for a living, or a doctor if he asks people to say “ah!&# for a living.

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Once a unicorn, always a unicorn: Flock Freight’s Bob Wolfley on disruptive innovation, creativity and social careers

Sprout Social

What are the different formats that we can use to engage community or produce content? That daily disruption includes the things we can implement to keep getting better and connect more and more with our followers and community. Some trucking companies recognize drivers in certain ways, but they don’t do deep storytelling.

Travel 92
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Why you need an exceptional customer service strategy (and how to develop one)

Sprout Social

And you can’t achieve a company-wide customer service goal when every customer-facing team is running at different objectives. That’s why it’s so important to begin this process by establishing a shared vision for your company’s customer service approach. Metrics : How are you measuring the quality of these interactions?

Strategy 110
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Essential Tips and Tools for B2B Social Media Marketing

Hootsuite

But if that’s your company’s take, it could be missing out. The digital media company credits its LinkedIn marketing efforts for closing 42% of its deals in 2018. What other companies/founders are doing the same? What metrics and data will you monitor? Just look at Adobe. Not only that. Listen to what people are saying.

B2B 98