Why Influence Mining is the Next Gold Rush | social crm | Social.
Convince & Convert
AUGUST 10, 2010
Raj Kadam is CEO of Viralheat , a social media listening platform (disclosure: I am a paid customer of Viralheat). What do you think about influence mining, and its applicability for your business? Why is it that people who use social media platforms more often should get better service? Customer service?
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