Hootsuite

JULY 13, 2022

Done right, c ustomer experience will help you increase sales and improve brand loyalty. Customer experience management involves surveying, analyzing, and improving customer interactions with your brand. CES = (Number of customers who select 4-5 / number of survey responses) * 100. CXM is encompassing.

Tips 107

Tips HootSuite Survey Template 107

Keyhole.co

OCTOBER 10, 2023

Brand sentiment analysis is a technique that leverages artificial intelligence, machine learning, natural language processing, and named entity recognition to measure and interpret people’s thoughts, opinions, and feelings about your company. Let’s say you get these responses to a survey: “ That’s highly unlikely.”

Sentiment 52

Sentiment Analysis Brands How To 52

Keyhole.co

MAY 30, 2023

If your competitor offers a loyalty program that customers love, consider implementing a similar program at your business. Make sure you add the social media profiles of your competitors to a competitor analytics tool like Keyhole. Use your gathered information to identify areas to improve your products or services.

Analysis 52

Analysis How To Marketing Price 52

Hootsuite

OCTOBER 28, 2019

STEP 2 : Determine the reporting period your organization wants tied to brand awareness. Note : A brand monitoring tool makes it easier to track every time someone mentions you on social media, with or without an @mention. Audience Growth Rate measures the speed at which your brand’s following increases on social media.

Metrics 112

Metrics Social Media CPM CPC 112

Keyhole.co

MAY 12, 2023

You can also use its profile analytics and see your overall profile metrics. Keyhole monitors your brand across different social media platforms and listens for both direct and indirect mentions of your brand. Keyhole tracks influencers in your industry and how they are engaging with your brand.

Reputation 52

Reputation Tools Sentiment Review 52

Keyhole.co

MAY 24, 2023

As per recent surveys , 90% of the Fortune 500 companies use competitive intelligence to their advantage. You find out that a competitor is offering a loyalty program that’s really popular with customers. But with the common goals of branding, here are the major ones with our top recommendations. We get that frustration!

Analysis 52

Analysis Types Tools Price 52

Sprout Social

DECEMBER 20, 2023

A robust social media analytics and reporting tool enables social teams to demonstrate and prove ROI, and understand the full impact of their efforts. From our “SproutLink” link-in-bio tool, to URL tracking to measure success in Google Analytics, an Asset library and more, Sprout’s publishing capabilities simplify your scheduling process.

HootSuite 112

HootSuite Brands Price Collaboration 112