Bill Hartzer

NOVEMBER 17, 2023

In a groundbreaking collaboration, Mindshare, the media services company under the WPP umbrella, and technology giant Snapchat have delved into the intricate world of social media behavior, revealing the subconscious associations that users have with different platforms. ” The study didn’t stop there.

Social Media 95

Social Media Survey Study Collaboration 95

Sprout Social

JANUARY 11, 2024

Food for thought: 39% of consumers expect brands to respond to them on social media within the first two hours. This includes sentiment analysis, unsatisfactory responses and your top reps. Social customer service software Below, we dig into a list of customer service tools, starting with tools focused on social media.

Software 85

Software Tools Knowledge Base Hubspot 85

Buzz Marketing for Technology

JUNE 27, 2008

collaboration. Collaborative Technology. sharing knowledge. social media. 6 degrees of collaboration: 1. In the interview: Laurence Lock Lee explains how social network analysis reveals the connections between people and the resulting knowledge distribution network. advertising.

Wiki 223

Wiki Net Neutrality Wetpaint SocialText 223

Sprout Social

JUNE 8, 2023

Now there’s a third option: social media. More customers are turning to social media for their customer service, which creates a goldmine of valuable insights into their activities. In fact, 62% of business leaders use social media to inform their customer service strategy. Understand your customers.

Social Media 117

Social Media Tools Brands Knowledge Base 117

Sprout Social

JANUARY 5, 2023

With social listening, you can finally know exactly what your customers need without digging around endlessly for answers. Consumer conversations are more transparent than ever in the age of social media. This includes: Topics and trends that your customer base is passionate about. The value of social listening.

Social Media 82

Social Media Sentiment Hashtag Analysis 82

Keyhole.co

NOVEMBER 18, 2021

If influencer marketing is an integral part of your marketing strategy, chances are, you might be collaborating with a large number of influencers. IRM tool helps you keep a track of your social media influencers, from engagement, metrics, content to results. . Top features: . Grin generates discount codes and affiliate links.

Influencer 124

Influencer Campaign Tools API 124

Keyhole.co

AUGUST 24, 2021

If we were to crunch some numbers, curated content should make up for no more than 20, 30% of your total content shared on social media. How content curation is beneficial in social media. Content curation on social media can lead to high conversion and engagement rates. A collaboration-centric design.

Curation 64

Curation Content Collaboration Trends 64