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Three Things Twitter’s Marketing Team Needs to Do

Webbiquity SMM

Though it’s still one of the top three social networks for B2B marketers, Twitter is struggling. Twitter’s revenue is stagnant and the platform lost two million users in the final quarter of 2017. ” Still, Twitter has nearly 330 million loyal, active users and its importance for customer service is increasing.

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5 Ways To Use Social Media Content For Customer Success

Keyhole.co

Catering to platforms like Facebook, Instagram, Twitter, LinkedIn, etc., Let’s have a look at brands that excel at this. based airline has a dedicated social monitoring team for all platforms, 24/7, responding to customer queries, complaints, and compliments. Connect with her on Twitter: @ andrus_virginia.

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Three Things Twitter Needs to Thrive

Webbiquity SMM

Though Twitter is still the third-most popular social media platform according to eBizMBA , speculation about the company’s struggles abounds. News outlets from CNN to Wired to TechCrunch to The Verge have detailed Twitter’s struggles to grow its user base, increase advertising revenue, and innovate new products.

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The 2023 Guide to Social Media Reputation Management

Hootsuite

Social media reputation management is the practice of observing and shaping how people perceive your brand on social media platforms like Facebook, Twitter, and TikTok. Each post, Tweet, TikTok, comment, or review that mentions your brand adds another brick to your reputational foundation. Any update on this?

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Everything You Need To Know About Social Media Monitoring

Keyhole.co

Various forms of social media monitoring The task of social media monitoring is not universally applicable. Brand monitoring: Monitor the conversation about your brand on social media. Competitor monitoring: See your rivals from the other side of the fence.

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7 Steps For Effective PR Crisis Management In 2023

Keyhole.co

Track your online reputation regularly Continuous brand monitoring is a must-do preventive measure against PR crises. The audience couldn’t stop sharing this creative apology on Twitter and calling it “a masterclass in PR crisis management”. Monitor your social media with Keyhole and always be ready for any surprises.

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Brand Reputation Management: 10 Strategies to Avoid Damage

Hootsuite

Develop your brand aesthetics and voice, follow best practices for social media, and make sure to be on your best behavior as you grow that audience. million followers on Twitter, because the social media managers have done such a spectacular job of building the brand’s digital reputation. How do you determine brand reputation?