Sprout Social

MAY 3, 2023

We are the lens into how we can better position ourselves, our company and our product for future growth—a viewpoint that depends on social media. Are you going to acquire a company? Social data is a critical source of audience and competitor insights—data which can give your company a clear edge in the market.

ROI 95

ROI Cost B2B Organization 95

Keyhole.co

JULY 31, 2023

This is quickly becoming the norm, as approximately 63% of customers now anticipate companies to offer customer support through social media. Monitor your audience sentiment using Keyhole Brand #5: Amazon Amazon always continues to improve its offerings to enhance customer experience.

Examples 52

Examples Social Media Brands Issues 52

Pixlee

SEPTEMBER 29, 2020

The digital era has brought about a significant shift in how successful companies promote themselves. Attending company events, social gatherings, and demonstrations. But with thousands of companies selling similar products or services, a flawless transactional journey alone isn’t enough to differentiate your brand.

Engagement 90

Engagement How To Metrics Loyalty 90

Hootsuite

SEPTEMBER 30, 2022

Gartner predicts chatbots will be the main customer service tool for 25% of companies by 2027. billion by 2025 ? This includes data about customer queries, behavior, engagement, sentiment, and interactions. It’s designed to answer FAQs about the company’s products in English and French.

FAQ 120

FAQ Retail Overview Loyalty 120

Razor Social

APRIL 17, 2019

You can sit back and wait for the marketing world to get smarter and change around you, or you can embrace AI now and be proactive in creating a competitive advantage for yourself and your company. However, not all software companies really have AI that say they do. MRFR research predicted the AI market to be worth 25 billion by 2025.

Marketing 109

Marketing Software Data Curation 109

Keyhole.co

DECEMBER 26, 2022

billion by 2025. Much more than the average engagement that all these companies get on the platform. Keyhole will surface the most influential voices that mention your brand or the conversations you are tracking, and let you take a peek at their followers, engagement and sentiment. Influencer marketing ROI is stronger than ever.

Influencer 52

Influencer Campaign Instagram Data 52

Sprout Social

APRIL 6, 2023

Given that customers prefer to message companies directly, bot marketing can help resolve customer queries more efficiently while meeting your customers when and where they need you. For example, portable blender company, BlendJet, saw their average order rates increase 17% and sales 15% after deploying a Facebook chat plugin.

Marketing 80

Marketing Airlines Conversation Team 80