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5 Best Examples Of Brands Using Social Media For Customer Service

Keyhole.co

Social media platforms help businesses to address customer queries, establish real-time engagement, and build stronger relationships. This is quickly becoming the norm, as approximately 63% of customers now anticipate companies to offer customer support through social media.

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Demonstrating the value of social to your CFO

Sprout Social

We are the lens into how we can better position ourselves, our company and our product for future growth—a viewpoint that depends on social media. In the current climate, whether you’re a CMO with a background in strategy or demand generation, you will be called upon to communicate the value of social media to your CFO.

ROI 97
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How to Measure Customer Engagement and Why It’s Important

Pixlee

The digital era has brought about a significant shift in how successful companies promote themselves. Social media engagement including liking, sharing, and commenting on posts. Attending company events, social gatherings, and demonstrations. Customers Buy From Companies That Resonate With Them.

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Everything You Need to Know About Ecommerce Chatbots in 2022

Hootsuite

Gartner predicts chatbots will be the main customer service tool for 25% of companies by 2027. billion by 2025 ? Bonus: Learn how to sell more products on social media with our free Social Commerce 101 guide. This includes data about customer queries, behavior, engagement, sentiment, and interactions.

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Artificial Intelligence: A Modern Approach to Marketing

Razor Social

You can sit back and wait for the marketing world to get smarter and change around you, or you can embrace AI now and be proactive in creating a competitive advantage for yourself and your company. However, not all software companies really have AI that say they do. MRFR research predicted the AI market to be worth 25 billion by 2025.

Marketing 109
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5 Successful Instagram Influencer Marketing Campaigns Worth Having A Look At [Backed by Data]

Keyhole.co

Influencer marketing is a type of social media marketing strategy that sees brands collaborate with influencers. So all a brand needs to do is find influencers on Instagram and other social media platforms who are a good fit and partner with them. billion by 2025. What is influencer marketing?

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The complete guide to chatbots for marketing

Sprout Social

Given that customers prefer to message companies directly, bot marketing can help resolve customer queries more efficiently while meeting your customers when and where they need you. For example, portable blender company, BlendJet, saw their average order rates increase 17% and sales 15% after deploying a Facebook chat plugin.