Customer Satisfaction: Social Media Websites Rank Among The Worst
The Realtime Report
JULY 22, 2014
Facebook and LinkedIn generated higher satisfaction this year, but according to their own users, these platforms are still worst in the industry. Pinterest has emerged as the new favorite social network for consumers, increasing 6% to an ACSI score of 76. Twitter reached a record high as well, up 6% reaching a score of 69.
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