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New at Hootsuite: Customer Care, Inbox, and Amplify Updates

Hootsuite

Social network depth: As the networks continue to evolve, we’re working hard to provide the most up-to-date channel capabilities. Bonus: Get a free social media strategy template to quickly and easily plan your own strategy. We also launched new message templates to help enrich your communications.

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12 Best Social Media Automation Tools For The AI Age (2023)

Keyhole.co

Every growth-focused business today needs a thriving social media presence, from small local businesses to big brand names. billion people , social networking sites are a goldmine of sales and marketing opportunities. Buffer First up is Buffer , a social media automation tool with content scheduling and publishing features.

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Why social commerce will rule social media in 2020

Buffer Social

To get started, make sure your Facebook page has the Shopping template selected, then click the Shop tab on your Page, then click Go to Commerce Manager. First, there’s a messaging tool called ManyChat , which allows you to combine Facebook Messenger and SMS campaigns. Similarly, another great social commerce tool is jumper.ai.

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What is a Customer Satisfaction (CSAT) Score? And Why Does it Matter?

Hootsuite

Bonus: Get a free, easy-to-use Customer Service Report Template that helps you track and calculate your monthly customer service efforts all in one place. Here are 14 metrics to track, plus a free reporting template. Get the template now! If your brand is active on social, consider using Hootsuite ’s social listening streams.

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What is Customer Experience: 7 Tips to Improve Your CX

Hootsuite

Bonus: Get a free, easy-to-use Customer Service Report Template that helps you track and calculate your monthly customer service efforts all in one place. Bonus: Get a free, easy-to-use Customer Service Report Template that helps you track and calculate your monthly customer service efforts all in one place. Get the template now!

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Social CRM: What It Is and Why Your Social Strategy Needs It

Hootsuite

The valuable insights gleaned from social interactions need to be available to all departments. In turn, customer data from other departments can be invaluable to the social media team. What is social CRM? Social CRM stands for social customer relationship management. Get the template now!

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Top 14 Lead Generation Software Solutions

Oktopost

Includes pre-made templates, sharing options, and simple creative processes. Social Media & Forum – Streamlines lead generation on social networks through accurate search filtering and expanded personal details for prospective leads. Pricing begins at $97/month. OptinMonster. Rafflecopter.