Social Networking Stats: Complaints Total One-Fifth of Brand Interactions on Facebook, Twitter
The Realtime Report
APRIL 3, 2014
” The study, reported on Nate Elliott’s Blog , examined more than 2,5000 direct user interactions with 20 leading brands. Here are the specific numbers for brand interaction sentiment on each social platform: Facebook: 49% positive, 32% neutral, 20% negative. Google Plus: 53% positive, 29% neutral, 18% negative.
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