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Why Influence Mining is the Next Gold Rush | social crm | Social.

Convince & Convert

We have a lot of small business customers due to our price-point (note: as low as $9.99/month), McCann good article on "influence mining" being the next gold rush [link] #social #crm #gist #socialmedia [link] Eric Ludwig RT @SocialMedia411: Why Influence Mining is the Next Gold Rush (Jay Baer): [link] (Brotha you're on it!

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Customer Stalking – When Is Your Twitter Response Too Fast?

Convince & Convert

Many of us accept it as the price we pay for so much free content. I’ll tell them we have good prices and give them a link to our site. I have great prices at my dealership. Person hat: I’m on the subway talking with my friend about her travel plans. I recommend this great travel bag I bought. Here’s my card.”.

Twitter 124
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Why Your Special Offer Isn’t

Convince & Convert

We made purchasing decisions based on traditional advertising (not known for its info-centrism), packaging, price, and word of mouth. But now, thanks to the advent of the Web, and then social media, everyone is an informed consumer. Social media will travel the same path.

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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

To avoid the long hold times for a customer agent please consider using our self-service options on United.com or calling back later if you’re not traveling in the next 72 hours. We have been experiencing higher than normal call volumes over the last several days. Listen here ). Oh… the thick irony.

CSR 129
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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

To avoid the long hold times for a customer agent please consider using our self-service options on United.com or calling back later if you’re not traveling in the next 72 hours. We have been experiencing higher than normal call volumes over the last several days. Listen here ). Oh… the thick irony.

CSR 128
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The Productive Online Business Toolbox: My Must-Have Tools

Techipedia: Tamar Weinberg

Rapportive is a social CRM, giving you important information about the person who is emailing you. If they’re connected via social networks, you get their picture, their location, and job titles, in addition to their Twitter feed and Facebook updates (if available) and links to their social profiles. Rapportive.

Products 236
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The Truth About the iPad | Blogging and Content Creation | Social.

Convince & Convert

I travel to the east coast once a month for 1-2 weeks at a time, and am trying to lighten my load… [link] JobShoots The Truth About the iPad [link] #news #socialmedia [link] JobShoots The Truth About the iPad [link] #news #socialmedia [link] jaybaer Linda if you had to do real work during the trip, Macbook. link] Zack Nice analysis!

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