Janet Fouts

article thumbnail

A Hard Social Media Lesson for Hoteliers

Janet Fouts

If you don’t remember anything else I’ve ever told you about social business, remember this: ALL business is social. Even if you aren’t using social media–other people are–and they talk. There are now hundreds of fake negative reviews for the hotel on Yelp , and some of them are quite funny.

article thumbnail

On Twitter, Social Listening and Southern Hospitality

Janet Fouts

I just got back from a trip to Atlanta where I did some training on social media with a group of fortune 50 corporate travel partners for a major banking institution. I knew a bit about Art, and being a social media geek I looked him up on Twitter as well as the restaurant. Here’s a link to the Storify thread.

Storify 128
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Tech and sanity – You can have both!

Janet Fouts

There’s a lot of talk right now about the need to disconnect from technology and how social media overload is making everyone crazy. I take conference calls on the treadmill, in a hotel lobby, at a conference or sometimes on my horse. I totally get that. What are your key apps?

HootSuite 137
article thumbnail

New Social Media Report, and What About UGC?

Janet Fouts

It’s not news that people search social media for reviews on purchases, hotels, restaurants and such, or that they ask their friends for recommendations. I just read the Sprout Social Q4 Index for 2017 , and it’s got some very interesting data, especially if you’re a marketer. Gareth Bird (@garethbirddj) April 30, 2016.

UGC 87
article thumbnail

The CiscoLive Experience

Janet Fouts

27,000 people poured into Moscone center in San Francisco, and Cisco invited 20 of us to attend as VIP social media ambassadors hand picked by Bryan Kramer of PureMatter. In fact they over-prepared, including having network access points in nearby hotels like the Mariott where people were holding one-on-one meetings.