The Realtime Report

MARCH 20, 2016

Customer Service Mistakes In Web Design. Customer service is something that has evolved a lot in the Web 2.0 age, especially in terms of the channels customers are able to use to talk to people from a given company when they have a problem or complaint (or even to give positive feedback). Many consumers now extol the virtues of using social media platforms like Twitter to get customer service or make a complaint.

Web 2.0 93

Web 2.0 FAQ Banking Reputation 93

Twist Image

MARCH 20, 2016

Episode #506 of Six Pixels of Separation - The Mirum Podcast is now live and ready for you to listen to. What will near-to-future technologies do to change business as we know it? Better question: how are these technologies already being used in business? These are the questions that journalist, strategist, consultant and author, John C. Havens has been investigating.

Consultant 43

Consultant Questions Google Advertising 43

ProBlogger

MARCH 20, 2016

This is a guest contribution from Jerry Low. If you aren’t already blogging, 2016 is the year to start. Blogging means improved visibility, more traffic, and more natural links. Keep in mind that 57% of companies that maintain an active presence on their blog have acquired a customer through blogging , and businesses that blog generate 127% more leads than businesses that don’t blog – those benefits are pretty impressive.

Strategy 35

Strategy Cost Blogger Sites 35