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Social Media Is CRM

Social Media Network Marketing

Unlike traditional CRM, which creates vast internal databases of clients and prospects, social networking sites are external repositories of direct communication and indirect comments about businesses, products, people, experiences and an array of customer sentiment.

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Conference: Public Sector Web 3.0 and Future of Social Media Government

Laurel Papworth

The Masterclass Bootcamp workshop thingie is on Monday 25th October: Session for Bootcamp: This is a practical session showing step by step how to set up (low cost or free) a social media dashboard for monitoring, a social media news room (no more PDF press releases!) Australia: Politics Future Melbourne wiki Citizen Government (9).

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Social Media a CRM perspective

Social Media Network Marketing

Unlike traditional CRM, which creates vast internal databases of clients and prospects, social networking sites are external repositories of direct communication and indirect comments about businesses, products, people, experiences and an array of customer sentiment.

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13 Sites to Find Free Creative Commons Music for Videos

Hootsuite

Let’s start with a definition: Creative Commons is a company that issues special licenses to the public, allowing them to use creative materials (like music) at no cost. You can find detailed examples on their wiki. Tracks are organized into categories, like “ Romantic Sentimental ” or the catch-all “ Misc.” dig.ccMixter.

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7 Levels of Social Media Engagement

Laurel Papworth

Had a website once but it cost nearly a thousand bucks a year to run so dropped it. There are plans to set up an internal blog, wiki, collaborative knowledge management system, Yammer. Stilted interviews with the CEO, niche tech announcements and the latest coolest TV ad that cost us a fortune should all be up on YouTube.

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What Traits Define a Social Media Marketer?

Techipedia: Tamar Weinberg

These scenarios come to fruition in spontaneous communities, on social networks, and other self-service tools – all thanks to the availability of low cost technology and access to the world wide web. Inviting — Building social media applications, such as blogs, wikis, bookmarks, to interact with your audience.

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The Ultimate Social Media Etiquette Handbook

Techipedia: Tamar Weinberg

Tagging individuals in unflattering pictures that may end up costing your friends their jobs. Did you notice how many people I thanked via Twitter for their feedback (most of which echoed my sentiments exactly)? Too bad it’s not a wiki; think it could become a defining guide. I bet I’m not alone in this sentiment.

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