Jeff Esposito

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Five takeaways from 2013 State of Community Management Report

Jeff Esposito

So when I received a message in the CR Network to be a member of the advisory committee for the 2013 State of Community Management report, I was happy to help out. After all it was the earlier reports that helped steer my visions so I figured it would be a great experience. large 3.9). ~50%

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Getting to the bottom of community management

Jeff Esposito

The past reports have been a great asset to community and social media managers as they offer insight into how other companies are doing community. It also allows individuals at these companies to take an honest look at their programs and say “hey we’re awesome,” or “Oh S— we’re behind and need to catch up.”.

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30 Social Media Stats for the C-Suite

Jeff Esposito

Every month I read countless research reports and blog posts on interesting social media metrics. Below are 30 of the top stats I have seen over the past few months that can help you either sell social media to the higher ups in your company or help you in securing additional resources for your company’s social program.

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Making heads and tails of the new Facebook Insights

Jeff Esposito

If you manage a Facebook page for a company, entity or personal blog you are probably aware that Facebook has rolled out a new Insights tool. Instead of the bare bones metrics from the old Insights tool, the new tool offers more data than most folks truthfully need. The page level data has over 50 tabs for you to sift through.

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Five for Friday 10.29.10

Jeff Esposito

What I didn’t think about was that with all of the personal data that is given out on these sites, it makes it very easy for a scammer or identity thief to do their job. Social Media Mentions Trending Up on Business Cards – This is a pretty cool report that came out of some research by members of my team with Vistaprint customers.

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