Sprout Social
NOVEMBER 19, 2020
From increased access to social data and functionality to expanding beyond core social; from creating tighter alignment across critical CRM and helpdesk solutions to tie-ins with critical workflow tools that make collaboration and access more seamless. Rely on up-to-date experiences with social networks and community platforms.
Adam Cohen
JUNE 30, 2011
Recently I had a discussion with a client about doing social media “inside out&# – starting with leveraging collaboration tools and focusing on using social tools inside the walls before engaging customers. Suffice it to say that EMC|ONE is at the very epicenter of enterprise collaboration at EMC. Why or why not?
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Adam Cohen
JUNE 30, 2011
Recently I had a discussion with a client about doing social media “inside out” – starting with leveraging collaboration tools and focusing on using social tools inside the walls before engaging customers. Suffice it to say that EMC|ONE is at the very epicenter of enterprise collaboration at EMC. Why or why not?
SocialFish
OCTOBER 1, 2010
Offline-to-Online-to-Offline: Lessons Learned in Building a Custom Community Platform (Frogloop). 14 tips I Learned About Collaboration at Events from ECTC (Engage365). (Scott Brinker). How To Be The Jack Bauer Of Your Company (Adam Singer). Under Construction (Acronym). We Don’t Ask ‘Why’ Enough (Beth Harte).
Convince & Convert
DECEMBER 7, 2010
Your Open Community is your people who are bonded by what your organization represents and care enough to talk to each other (hopefully about you!) You Don’t Have to Own A Community to Build Community. Collaboration. Open Community is a moving target. The only constant is change.
Ignite Social Media
MAY 27, 2016
For example, CMs (both internal and external) may collaborate with Customer Service, Marketing, Communications, R&D, Digital, eCommerce teams. The deepest interactions with customers will occur more and more in brand-sponsored/hosted hubs built for specific topics and or specific brand community platforms.
Harp Interactive
OCTOBER 9, 2009
Build community platforms around real communities of shared interest. Use the same tools you’re trying out externally for internal uses, if that makes sense, and learn about how this technology empowers your business collaboration, too. Create informational podcasts about a product’s overall space, not just the product.
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