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How to create a complaint management system to protect your brand reputation

Sprout Social

For example, social listening tools powered by conversational analytics help brands monitor hashtags and feedback to quickly identify negative comments and respond. Brand protection How you handle complaints directly affects your brand’s reputation. Here is a report from Sprout’s Listening capability.

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29 Best Social Listening Tools To Stay Ahead Of Competition

Keyhole.co

Hootsuite Hootsuite is one of the longest-standing and most popular social media management platforms. While it’s best-known for its social media publishing features, it does possess a suite of social listening features, branded as Hootsuite Insights Powered by Brandwatch.

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How To Master Brand Sentiment Analysis – Beginner’s Edition

Keyhole.co

Explore social media platforms The quality of the data you collect will influence the accuracy of your analytic results. It’s better to focus on online platforms and social media management where your customers hang out and talk about you the most. This can lead to flawed outcomes.

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11 Best Hootsuite Alternatives For Social Media Management In 2023

Keyhole.co

We bet whenever the social media management topic arises, Hootsuite is the first name that pops up. It is a legacy platform that was one of the first to cater to the ever-changing social media dynamics. Let’s dive in quickly and put an end to your social media woes once and for all.

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5 Ways To Use Social Media Content For Customer Success

Keyhole.co

It goes beyond just monitoring social media platforms for brand mentions and hashtags. Often, social media managers leverage social listening tools like Keyhole to track certain #hashtags, @mentions, and much more. Keyhole helps brands learn their impact online.

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Top 15 sentiment analysis tools to consider in 2024

Sprout Social

Sprout Social Sprout Social offers all-in-one social media management solutions, including AI-powered listening and granular sentiment analysis. Monitor millions of conversations happening in your industry across multiple platforms. The tool uses AI to detect, categorize and track sentiment over time.

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8 Best Google Alerts Alternatives For Brand Mentions And Industry News

Keyhole.co

Luis Enrique R The thing I like the most is Talkwalker’s free search feature that allows you to get quick insights from large sets of social data without having to pay the large sums that social listening tools usually cost. Sprout Social Pricing: $249 -$499 per month SproutSocial is much more than a Google Alerts alternative.