Buzz Marketing for Technology

MARCH 20, 2013

Whether retail or hospitality, certain brands are continuously striving to maintain relevancy for a certain subset of eco-conscious customers—both offline and off. By watching the results on conversions and bookings, you’ll be able to nail down who your green travelers are, and what they are looking for most. Personalization.

Conversation 199

Conversation Hotels Retail Focus Group 199

Sprout Social

JUNE 26, 2023

The significance of an integrated customer experience Creating an integrated customer experience is crucial in today’s digital landscape for numerous reasons, including: It boosts customer satisfaction, loyalty, and promotes advocacy: Customers who have a great experience across all channels are more likely to remain paying customers.

Loyalty 121

Loyalty Retail Data Strategy 121

Sprout Social

MARCH 16, 2023

Even in the face of price increases and flight cancellations, you’ll never book with another airline again. Only the brands that go above and beyond for their customers receive enviable brand loyalty. Voice of the customer data Social media could be described as the world’s largest focus group.

Metrics 101

Metrics Social Media Sentiment Airlines 101

Convince & Convert

JUNE 16, 2010

They’re marketing-oriented but highly operational and often aimed at creating loyalty by improving customer experience. They focus on fostering customer behaviors that lead to profitability. Yes, many use things like focus groups, gut instinct (entrepreneurs are notorious for this!), How can I help you?

Social Media 119

Social Media Strategy Mobile Consultant 119