Adam Cohen
JULY 12, 2010
Do your customers have a need for community, convenience, or collaboration? They Have the Best Contextual Insight Bruce Temkin , former Forrester Research analyst on customer experience, wrote a post a few months ago about how market research needs less statistical analysis and more contextual analysis.
Convince & Convert
SEPTEMBER 14, 2010
link] Mark Tamis Not at all Jay – I fully support the use of CRM platforms & datamining and analysis. Collaboration with customers, suppliers, and other value chain partners is viewed as having the most significant impact on time-to-market performance. Another factor is the impact of time-to-market on the bottom-line.
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Social Media Strategery
APRIL 1, 2009
Most of the attendees were very much about cooperation, collaboration, and communication. But a critical analysis component should be incorporated in future camps, absolutely, without derailing the intention of the conference. That is, without forgetting it’s all about the collaboration, sharing ideas, and learning new things.
Social Media Strategery
OCTOBER 1, 2009
Understanding this dynamic, DHS teamed with the National Association of Public Administration to develop a collaborative platform to both recognize and leverage the interdependent relationships between the DHS and all its stakeholders. And better customer service starts with listening to your customers. third) phase of the process?
Social Media Strategery
NOVEMBER 25, 2009
Taking a Look Back at 2009 [link to post] //transparency, engagement, new technology and collaboration. is about more than just social media – As Tim O’Reilly told me in this tweet , Gov 2.0 is about so much more than just Twitter, Facebook, or YouTube. What will be the new DoD social media policy ? The Whole. : The Whole.
Convince & Convert
SEPTEMBER 21, 2010
Competitive analysis: How does your brand stack up to the competition? • Note that although various tools might measure this data, it’s inclusion is dependent on the data being available on each mention so in most cases only a subset of the total mentions are counted in this type of analysis. Did you perform the exact same analysis?
Convince & Convert
SEPTEMBER 20, 2010
Crowd Sourcing and Collaboration are starting to leverage social media in new and innovative ways. Crowd Sourcing and Collaboration are starting to leverage social media in new and innovative ways. Jay Baer offers an interesting analysis at Convince and Convert. Mark Fidelman´s last blog. Mark Fidelman´s last blog.
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