Dave Fleet

SEPTEMBER 14, 2011

Social CRM is a hot topic right now. As companies’ use of social media tools begins to mature from a pure marketing focus to more of a social business focus, the various use cases of social CRM are gaining more attention from practitioners. Strategy is important.

Social CRM 318

Social CRM Small Business Video Guidelines 318

Dave Fleet

AUGUST 15, 2012

Sends Small Businesses to the Top of Social Media for $790 Per Month. I don’t usually write posts outing other PR folks, but a pitch I received this morning from another PR agency roused my blogging tendencies from their slumber. Here’s how it read: From : [.] Sent : Wed, Aug 15, 2012 at 3:02 AM.

Blogger 374

Blogger Press Release WordPress Small Business 374

Dave Fleet

SEPTEMBER 24, 2010

The self-proclaimed “Jedi for social media,” with a big online mouth and an even bigger following, Scott provokes strong reactions from people. The language is very much “within the bubble” – it’s written for people who know understand basic social media terms, rather than those who are completely new to things.

Engagement 387

Engagement Review Marketing Small Business 387

Dave Fleet

MARCH 8, 2012

My friend Jay Baer says it betrays small businesses. Lots of attention has been put on the new Facebook Pages layout since fMC, with people displaying differing perspectives. The usual suspects have already released their pieces on how to prepare for Facebook Timelines.

Curation 389

Curation Brands Facebook Patterns 389