Convince & Convert

JANUARY 26, 2011

And that’s why it’s imperative that if you’re going to succeed in social media, you need to dig deep and communicate with your customers through authentic, human stories that are equal parts marketing and entertainment. Email marketing has followed a similar trajectory. Social media will travel the same path.

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Press Release Foursquare Social Media Travel 145

Convince & Convert

NOVEMBER 29, 2011

The speed of social media isn’t inherently the challenge, nor the fact that it’s made customer service and crisis management a spectator sport. They often know just as much about Twitter and Facebook and blogging and YouTube and Yelp and TripAdvisor and FourSquare and all the rest as we do.

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Social Media Foursquare Sports Fashion 127

Convince & Convert

MAY 26, 2010

Social media is fueled by passion, and too many companies try to take elements of their company that aren’t passion-worthy, and attempt to build a social media program around it. Content creation and content marketing will continue to allow companies to capitalize on the fact that every customer is now a reporter.

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Social Media Consultant Video Strategy 135

Convince & Convert

APRIL 7, 2010

Now, I’m not suggesting Foursquare will ever approach Twitter’s level of ubiquity, much less Facebook’s. Because Foursquare makes very little sense unless you’re in a physical location like a store, restaurant, etc. At least it is for me.

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Foursquare Analysis Consultant Mobile 152

Convince & Convert

JUNE 8, 2010

A single tweet, YouTube video, or blog post can be the spark that sets off a firestorm of controversy. The ability of companies to win hearts and minds through contextually appropriate, just in time marketing is the hallmark of the Opportunity Economy, and it has never been healthier. 450,000 views on YouTube, and counting.

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Social Media Foursquare Consultant Airlines 129

Convince & Convert

SEPTEMBER 21, 2010

Objective Marketer This power-user Twitter app is the preferred vehicle for Guy Kawasaki. I use Objective Marketer for all of my in-advance Tweets, and when I want to engage in some headline and/or time of day testing. Disclosure: Objective Marketer gave me a free account) Note: There are thousands of Twitter apps (literally).

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Social Media Strategy Consultant Tweetdeck 167

Techipedia: Tamar Weinberg

JUNE 23, 2010

Facebook is a great tool for marketing your business , but only if you use it correctly. It’s great that Facebook has made the push to include groups, fan pages and other items for those that do want to use it for marketing but when you’re setting up your page (just as you said) go personal. Only your name. Not too smart.

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Facebook SEO Policies Groups 268