SocMed Sean

NOVEMBER 7, 2011

Social CRM. Does adding Twitter to your CRM process make it more social? SalesForce has really gone eyeballs-deep into the Social CRM space by recently purchasing Radian6 , the leading social monitoring tool on the market. ALL CRM IS SOCIAL. Let me repeat that.

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Social CRM Radian6 Software Creative Commons 275

Convince & Convert

JUNE 30, 2011

He’ll go to work, eat some lunch and watch the seven YouTube videos that his friend Joe sends him on a daily basis. While social media is fast, consumers really can’t, and don’t, expect social media to answer any faster than an email or phone call would. Flickr image by Joi). ( X a slight feeling of brand satisfaction.

Social Media 155

Social Media Flickr Mobile Comments 155

Convince & Convert

APRIL 1, 2010

So, I peeked at YouTube. 213 videos on YouTube , the most recent just five days ago. The Facebook page has a not-too-shabby 13,000+ fans, but most of the YouTube videos have just a few dozen views. The team has a lot of photographs on Facebook (and also some on Flickr). The YouTube channel is barely mentioned on Facebook.

Social Media 120

Social Media Content Analysis Sports 120

Convince & Convert

MAY 26, 2010

YouTube is the second largest search engine in the world, and yet video content continues to be under-leveraged. Because once everyone is on Twitter, Facebook, and YouTube, we'll have to start talking about storytelling, because the tools conversation won't have any facets left. Just like websites. link] jaybaer It will.

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Social Media Consultant Video Strategy 134

SocMed Sean

DECEMBER 9, 2011

5) Social CRM – CRM is social…we don’t need to add “social” to the front of every term to make it sound cool and new. I wrote a full article on why the phrase social CRM is just stupid. Social Media trolls can be tough to handle sometimes.

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Social Media Social CRM Creative Commons Sentiment 255

Convince & Convert

SEPTEMBER 21, 2010

And that’s only because of the alphabet soup of social networks, lifestreams, sharing sites, etc. Social media is not about Facebook or MySpace or Flickr or Twitter or blogs or YouTube. “Social media is not about Facebook or MySpace or Flickr or Twitter or blogs or YouTube.&#

Social Media 149

Social Media Strategy Consultant Web 2.0 149

Convince & Convert

MAY 17, 2012

Pros : Supports Facebook, Twitter, LinkedIn, Blogs (WordPress, Blogger, Tumblr, Typepad, Squarespace, Drupal), Flickr, Bit.ly, YouTube, and reviews sites like Yelp. Includes a CRM system. Cons : Supports Facebook, Twitter, and YouTube only. Social CRM (currently in beta). Unified inbox. White label option.

Social Media Management 162

Social Media Management Small Business Social Media Tools 162