SocialFish

MARCH 16, 2011

We’ve also written a white paper on Social CRM for Associations, which is out very soon. Social CRM is a term fraught with some confusion. It was coined in the corporate world to describe a business strategy for managing customer relationships in the age of social media. Not to mention public and shareable.

Social CRM 213

Social CRM Skills Project Process 213

SocialFish

APRIL 1, 2011

The list below is for serendipity ; if you prefer our “Must Read&# shares about important stuff for association social media, please click here to subscribe , or click here to browse. The State and Future of the Social Media Management System Space (Jeremiah Owyang). Social Media – It’s Not Just for White Folks (Danny Brown).

Sysomos 162

Sysomos Vimeo Social CRM Analysis 162

SocialFish

OCTOBER 1, 2010

Association lobbyists: Congress is kicking our butts when it comes to social media (Stefanie Reeves). Can an AMS Do Social CRM? Seniors Presence on Social Media Doubles (Socialnomics). Tags: Uncategorized art of social authenticity blogging datalicious event 2.0 As Enterprise 2.0 associationTECH). Or Should It?

Analysis 165

Analysis Social CRM Construction Foursquare 165

SocialFish

OCTOBER 7, 2010

Or I can tag stuff on a particular topic (such as, “#newtwitter&# or “leveling up&# or “social CRM&# ) that I’m planning on writing about eventually but don’t have enough source material yet. As it happens, I LOVE Google Reader and I have TONS of Reader tips for ya! Tip 2 – Tagalicious.

Google Reader 200

Google Reader Google Postrank Tips 200