Adam Cohen

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On Facebook and the Death of Etiquette

Adam Cohen

We have 1:many as the default – post once and share with many, who consume the content (status updates, photos, videos, links) at their leisure. Sometimes people forget that the communication medium isn’t important – the content of the message is, along with the dynamic.

Facebook 240
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Social Media Success is About The Customers, Stupid

Adam Cohen

…watching customers share and comment on really valuable and relevant content your team created. Celebrities Are Not Taking Over Twitter (49). Social Media Success IS: …seeing a customer come to the defense of the brand in a discussion on your company’s Facebook page. Photo credit: cayusa via flickr. Most Commented.

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I Will Not Write About Old Spice

Adam Cohen

I’m not going to point out that the campaign had awareness and life long before the social media play, or how the real-time authoring of content and demonstrated effects could change the game of how advertisers think – not to mention drive the consumption of their earlier commercials. More about this blog here.

Badge 201
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On Facebook and the Death of Etiquette

Adam Cohen

We have 1:many as the default – post once and share with many, who consume the content (status updates, photos, videos, links) at their leisure. Sometimes people forget that the communication medium isn’t important – the content of the message is, along with the dynamic.

Facebook 100
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10 Reasons Market Research is Critical to Social Media

Adam Cohen

Market research teams can share that insight and inform the folks “doing the talking&# on what content makes sense to share and discuss. This post was mentioned on Twitter by Ed Shahzade and others. Social media tools provides customers new ways to hear about, research and talk about their needs. kevinertell Great post, Adam.

Research 265
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Making the Leap: Why Companies Struggle with Social Media

Adam Cohen

The retailer already tried the leap – they started with the prototypical Facebook page, a couple of Twitter accounts, some user generated content contests. I’ve worked with clients in different industries, and they all viewed that leap in different ways.

Company 231
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Micromarketing: Relationship Marketing Through Advocacy

Adam Cohen

before it was successful social media content. Greg discusses a great concept called “microcontent.&# Throughout the book examples are given where content at a small scale had big impact. Would the Truvia example Greg mentions earlier in the book have been as successful without a $20 million mass campaign that ran first?

Marketing 210