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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. But good communities are more than support channels. An effective support community relies on members to generate much of the support. It’s Worked Before.

Cost 135
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How to Create the Perfect Facebook Fan Page, 2012 Edition

Techipedia: Tamar Weinberg

Here some brand Timelines I think do a good job projecting their brand, either with evocative or explicit imagery: National Geographic evokes adventure, both on Earth and in the cosmos. This is a guest post by Tim Ware, owner of HyperArts , a Web shop that specializes in WordPress and Drupal CMS, Facebook Tab development, and SEO.

Facebook 274
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Donations as Revenue: Social Media Business Podcast

Laurel Papworth

Episode 2 of monetizing online communities looks at donations – an overlooked revenue stream and the social media tools that enable donations online. Currency has no inherent value itself – only what we, the community, say it’s worth. Crowdfunding of films through Fundable.com and other projects.

Joomla 79
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Learning via the Social Media Game

Bare Feet Studios

Create your own niche online social network with ready to use blogs, RSS feeds, forums and more. Do you have a community on the ground to support an online community? Or would you be better served to set up a community inside another social network? Commercial online project and content management system for internal use.

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Use Forums to Boost Your Blog’s Value

ProBlogger

I’ll answer that question with another one: do you think of your blog as a publishing platform with occasional interaction, or a full-blown community? Working with an online community development expert, Heather integrated a Q&A forum into her website. If you have a large content library powered by Drupal , you have options.

Forums 39
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Social Intranet: Open Atrium social network for internal use

Laurel Papworth

It’s based on social networking software Drupal, and is free to download: Social Intranet Open Atrium. Calendar : A calendar that lets you quickly add events, suck in iCal and other calendar feeds, and support single or multi-day events. I’ve schlepped around with Drupal for about 4 or 5 years, but am not a guru- are you?

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eLearning & Deliberative Moments: The present and future of Personal Learning Environments (PLE)

Buzz Marketing for Technology

Hence, they prefer the more limited view of PLEs as a configurable extension to a VLE, especially when they continue to see themselves as the monopoly technology service providers for their learning community (eg online enrolment, email addresses). In North America the commercial vendors of VLEs dominate. This prototype is called PLEX.

Web 2.0 165