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The Many Roles of an Internal Community Manager

Social Media Strategery

When someone in the communications industry refers to a “ community manager ,&# they are usually referring to someone that can manage the online relationships for a particular brand, using tools like Facebook, Twitter, and blogs. The Internal Community Manager wears many hats. With the growing ubiquity of Enterprise 2.0

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The 3 Building Blocks of Social Business Evolution

Convince & Convert

It requires people to actually communicate — processes and governance models that help shape employee behavior online — and technology to facilitate collaboration across the organization. Deploying Technology that Facilitates Collaboration. Building a social business is not so easy.

Jive 148
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Learn to Walk Before You Run | Social Media Strategery

Social Media Strategery

They identified a need to bring people people together in a collaborative environment. They researched the latest collaborative software. They issued memos to their users telling them that this collaborative tool that they’ve all been clamoring for is now available. Are they rewarded or punished for collaborating?

Gov 2.0 63
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Building a Social Business

Koka Sexton

I ran the social selling track and held panels with customers and companies like Sprout Social , Extole , Yammer Cornerstone OnDemand and others. If your social strategy is not focused on engagement, your message will fall flat. Understanding how your community is consuming and more importantly sharing that content is skill level two.

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Tired of All-Hands Meetings? Try an INTERNAL Unconference

Social Media Strategery

In collaboration with Chris and a few other team members, we pitched the idea to our leadership as a low-cost, low-resource opportunity to network, collaborate on some of the tough issues facing our team, learn from other members of the team, and have an opportunity to get involved with the rest of the team beyond their individual project teams.

Gov 2.0 85
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How to Apply Youtility to Internal Communication

Convince & Convert

While email is arguably the most popular form of business communication, you know it is not the only form. Your job as a communication professional should be focused on finding that valuable information, packaging it based on your understanding of employee’s needs and preferences, and spreading it to appropriate internal audiences.

How To 60
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I Started a Blog But No One Cared | Social Media Strategery

Social Media Strategery

While it’s garnered a lot of publicity , won awards , and really changed the way we think about virtual collaboration here, I get asked this question and others like it (e.g., These aren’t trivial questions – people take the time to create a blog post or add content to a wiki because of the promise of emergent collaboration.

Gov 2.0 125