The Realtime Report

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6 Tips to Boost Your Customer Support Efficiency

The Realtime Report

Here are ways to collect the feedback of your customers so you can improve your support: Conduct surveys to determine how current customers are feeling, how clients perceive customer service, and how satisfied customers are with the brand. You can tailor the survey questions to better match the data you gather. Make Sure to Follow Through.

Tips 103
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67% of Consumers Are More Likely To Purchase From Mobile-Friendly Sites

The Realtime Report

Nearly three-quarters (72%) of consumers think it’s important for brands to have a mobile-friendly site, according to a recent study by Google. The majority (55%) say a bad mobile site experience hurts their opinion of a brand. 53% said they’d like to be able to download the brand’s mobile app through the mobile site.

Mobile 186
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How To Use Customer Insight To Power Your Business

The Realtime Report

Exploring human reactions and thoughts about your products or services is essential if you are to maintain brand relevance. If you don’t have a collection of customer feedback methods, you won’t be able to use it to help further the aspirations of your brand. Use Online Market Research.

How To 114
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How to Leverage Your Customers to Improve Your Marketing Strategy?

The Realtime Report

Current clients might say something more positive and justify why they remain loyal to the brand and former clients could tell you why they’ve left and looked for a different option. The interview should focus on what they want from your brand, what they think should be done to improve it, and what they dislike the most.

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Generating New Income with Major Brands

The Realtime Report

Generating New Income with Major Brands. For instance, you could sign up as an affiliate for a large fitness brand like Nike. Below, you will find examples of various ways that you can earn money online with some major brands. There are options to become an affiliate for many big brands today. Online Focus Groups.

Brands 103