Mindjumpers

SEPTEMBER 5, 2012

In a previous post called Implement a Social Media Policy: Make Your Employees Brand Ambassadors , Marina introduced what a Social Media Policy is and briefly described why it is important for your organization. Social media is great – it gives you great potential of reaching many people at lower cost.

Policies 245

Policies Organization Social Media Reputation 245

Mindjumpers

MAY 6, 2011

Tweet Written by Tehneyat who works with social media for UK’s largest direct agency, Wunderman , in London. Social is all about: Return on Investment and Brand Loyalty. Social for companies and brands is all about return on investment (but then again, who are we kidding, what isn’t?!).

Social Media 180

Social Media Loyalty Cost Reputation 180

Mindjumpers

JANUARY 11, 2011

Tweet It all started with Lara – a user of social media, unhappy with her wireless company, making a complaint about it on Twitter, the company returned to her and fixed the problem. It is a great story of customer service on social media which one should think about. The whole thing leaves me baffled. This is brilliant!

Social Media 276

Social Media Wireless Privacy Technorati 276

Mindjumpers

NOVEMBER 23, 2011

Through working with a lot of dedicated social media enthusiastic people I have been watching different keys to the mind (sometimes the hearts) of their executives. The Social Data Revolution. One of the key points with social data is the real-time factor of conversations going on right here right now.

Data 182

Data Nielsen Buy Loyalty 182

Mindjumpers

JUNE 19, 2014

She has specifically investigated “restricting the spread of firestorms in Social Networks” and how exactly to best put them out. This is an all too familiar fear of social media managers who defend increasingly vulnerable brand reputations online. Tracing Patterns in Online Social Media Artifacts.

Research 194

Research Data Social CRM Wikipedia 194