Remove 2006 Remove Marketing Remove Microsoft Remove Retail
article thumbnail

The Customer Is (Not) Always Right

Twist Image

If you're in line at your favorite retailer and you're wondering why they don't open up a second cash register, you're just a tweet away from holding that company responsible for their store policies. They become the marketers. That being said, there are instances when the customer is not always right. They become the evangelists.

Hotels 109
article thumbnail

Testing the Limits of Branding: What It Can Fix and What It Can’t

Convince & Convert

Today’s consumers are more marketing-savvy and skeptical than ever before and almost half don’t trust brands to deliver. Take Apple, whose focus on visual appeal and effective marketing to creatives changed the world of tech forever. Take fast-fashion retailer Boohoo.

Brands 78
article thumbnail

Best Social Media Stats, Facts and Marketing Research of 2010

Webbiquity SMM

For anyone in marketing or PR being asked to make “data-driven&# decisions “based on the numbers&# (and doesn’t that include pretty much everyone in marketing and PR these days?), How do social media marketing strategies in small businesses differ from those in larger enterprises? Social Media Facts and Stats.

Research 210
article thumbnail

IBM SJ 45-4 | Ethnographic study of collaborative knowledge work

Buzz Marketing for Technology

Business Collaboration Volume 45, Number 4, 2006. The field research component of the study was conducted by an ethnographer (the first author) and was reviewed by a project team whose 12 members included IT specialists in design, development, marketing, product management, and research. Related links. CollaborateCom Conference.