Trending Sources

It Pays to Provide Customer Service via Twitter (Report)

SocialTimes Twitter

In the telecommunications industry, customer were willing to pay $17 per month more for phone plans when receiving replies within four minutes, but when that wait exceeds 20 minutes, the will only pay $3.50 Customer satisfaction scores from customers who receive responses when they tweet businesses average one entire point hither, 2.66 compared with 3.66.

Facebook Eyes Free Basics Launch in U.S. (Report)

SocialTimes Facebook

Brian Fung  of The Washington Post  reported that the social network has been in discussions with government officials and wireless carriers to bring Free Basics stateside. Fung also reported that Facebook has yet to engage in talks with major wireless carriers, instead focusing on smaller providers. MoffettNathanson  telecommunications analyst Craig Moffett  sounded a note of caution, telling Fung: There’s a bigger question of opening a Pandora’s box. According to Fung, the U.S. Readers: Do you think Facebook will bring Free Basics to the U.S.?

8 Marketing Trends to Implement in Your 2012 Marketing Plan


250+ million Americans carry mobile phones—over 80% of the nation’s population (Source: CTIA Wireless Association). Cell phones subscriptions will top 5 billion globally before 2011 (Source: International Telecommunication Union). What a year was 2011 for social media and marketing! It’s not going to blast your sales from $0 to $10,000 overnight.  Offline and online.  Be authentic.

Trends 124

Four Mobile Marketing Growth Areas

Spin Sucks

To complicate matters a little bit, the FCC recent decision on net neutrality affects how we may or may not, as consumers, be protected from the wireless companies on our phones. And, as business leaders, we may have to consider jumping in bed with the wireless companies in order to get our content out (and not blocked). We love you, but oy! And apps? Forget about it! Mobile Blogging.

Mobile Will Restore Brevity to Media

Geoff Livingston

As 4G enters the marketplace, lightening fast wireless broadband will become an empowering technology. Consider that wireless empowered smartphones and tablets will continue to drive down the digital divide. Africa’s entire information infrastructure expects to leapfrog landline telecommunications and computers. Time seems to be on mobile’s side.

Techlearning > > 21st Century Skills: Will Our Students Be Prepared? > October 15, 2003

Buzz Marketing for Technology

Mobile & Wireless. Although the authors are careful to point out that there are plenty of learning skills that have nothing to do with technology, they describe 21st century tools — including computers, telecommunications, and audio- or video-based media — as critical enablers of learning in a number of realms. SchoolCIO | K-12 Blueprint | 21st Century Connections | Model Intelligent Classroom | Digital Learning Environments. Search TechLearning with. Databases -->. Articles. Grants. Reviews. Web Picks. Requires Flash Player 9 Version Test Download Flash. School CIO.